Privacy

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR)
This declaration concerns all our guests. We are hereby informing you about the type, scope and purpose of data collection and use of your personal data.

Pursuant of the European General Data Protection Regulation, we process the following data (if available or required):

your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
data contained in your travel documents and identity cards
data on payments you have made, EC cards, credit cards and bank cards you hold
the period of stay you have requested as well as your preferences associated with your stay

The data are saved, processed and, insofar as prescribed by law, passed on to third parties (e.g. public authorities) for the purpose of providing our services. Your data are not passed on to third countries. Should you refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment. We do not apply profiling and automated decisions.

The legal basis for data processing is the following:

the fulfillment of our pre-contractual and contractual duties towards you
your provided consent
legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
our authorized interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests)

The duration that data are saved is calculated according to the duration of our business relationship, the consent provided by you, as well as our duties regarding data storage and legal requirements. You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

Objectives and purposes of data processing:

Fulfillment of legal obligations, obligations from ordinances, community norms as well as civil and tax laws
Fulfillment of possible contractual obligations towards the person concerned
Fulfillment of activities in connection with the business activity of our company, such as filling in internal statistics, for accounting as well as for keeping customer / supplier accounting
Business objectives such as sending business information and promotional material (by post, fax and email), marketing and market research
Protection of claims and management of liabilities
Objectives with regard to insurance, in particular credit insurance

Area of communication and dissemination of data:
With regard to the objectives specified above, your personal data will be forwarded if necessary:

to the public administrations and authorities, if this is provided by law
to credit institutes with which our company maintains business relationships for the administration of receivables / liabilities and for financing brokerage
to all those natural and / or legal, public and / or private persons (legal, administrative and tax consultancy offices, courts, chambers of commerce, etc.), if the forwarding proves to be necessary or expedient for the performance of our work.
to suppliers / manufacturers, if this is necessary for the registration of the products.

The personal data processed by us are not subject to any distribution.

Type of data processing:
The data processing can take place with or without the help of electronic, in any case automatic, means and includes all the processes provided and required for the data processing in question. In any case, the data processing is carried out in compliance with all security measures that guarantee their security and confidentiality.

Cookies:
The Internet pages use so-called cookies in several places. They serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Cookies do not cause any damage to your computer and do not contain viruses.

Google Maps:
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer. You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy https://www.google.com/policies/privacy.

Google Fonts:
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/en/policies/privacy.

Google Analytics:
This website uses Google Analytics, a web analysis service from Google Inc. (Google). Google Analytics uses so-called cookies, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en.

Google reCAPTCHA:
To ensure that your interactions on this website are secure and to verify that they are performed by humans and not by automated programs (so-called bots), this website uses Google reCAPTCHA. The query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes sending the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further processed there. However, your IP address will be anonymized by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and anonymized there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google. These data are subject to the separate privacy policy of Google. For more information on Google’s privacy policies, please visit https://policies.google.com/privacy?hl=en.

SSL encryption:
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Rights of the data subject:
The Data Protection Act gives the person concerned the opportunity to exercise certain rights. In detail, he has the right to obtain information about whether and which data is available about him and to find out more detailed information about this data, its origin and the reason and purpose of its processing, as well as information about the owner and person responsible for processing and persons and categories of persons to whom this data may be communicated.

The person concerned has the right to update, correct and supplement his data and to request that the data be deleted, blocked and converted into anonymous data if the processing violates the statutory provisions. He has the right to object, in whole or in part, to the processing of his data for a justified reason, and without justifiable reason if the data is used for the purpose of commercial information, sending advertising material, direct sales, market research and opinion polls.

Clarification South Tyrol Guest Pass:

Purpose
The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.

Recipient
In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Legal basis
The legal basis for processing is Art. 6 (1) (b) of the GDPR.

The rights can be asserted by the person concerned or a person commissioned by him/her by sending a request to the person responsible for data processing - Knolseisen Norbert - by registered mail or email to the address This email address is being protected from spambots. You need JavaScript enabled to view it..